Transport Method
• What type of delivery option available?
• How to save on delivery fees?
Qty | Fees |
1 | RM6.36 |
2 | RM6.36 |
3 | RM6.36 |
4 | RM6.36 |
5 | RM6.36 |
6 | RM6.36 |
7 | RM6.36 |
Free | Free shipping over RM80 and above! |
Qty | Fees |
1 | RM8.48 |
2 | RM16.96 |
3 | RM21.20 |
4 | RM21.20 |
5 | RM21.20 |
6 | RM42.40 |
7 | RM42.40 |
Free | Free shipping over RM120 and above! |
* Free Delivery is eligible / applicable for order more than RM120 within East Malaysia. (Total Payment is subjected after discount.)
* Valid until 30 June 2018.
Qty | Fees | Qty | Fees |
1 | RM28.00 | 11 | RM62.00 |
2 | RM35.00 | 12 | RM65.00 |
3 | RM38.00 | 13 | RM68.00 |
4 | RM41.00 | 14 | RM71.00 |
5 | RM44.00 | 15 | RM74.00 |
6 | RM47.00 | 16 | RM77.00 |
7 | RM50.00 | 17 | RM80.00 |
8 | RM53.00 | 18 | RM83.00 |
9 | RM56.00 | 19 | RM86.00 |
10 | RM59.00 | 20 | RM89.00 |
Qty | Fees | Qty | Fees |
1 | RM18.00 | 11 | RM38.00 |
2 | RM20.00 | 12 | RM40.00 |
3 | RM22.00 | 13 | RM45.00 |
4 | RM24.00 | 14 | RM50.00 |
5 | RM26.00 | 15 | RM55.00 |
6 | RM28.00 | 16 | RM60.00 |
7 | RM30.00 | 17 | RM65.00 |
8 | RM32.00 | 18 | RM70.00 |
9 | RM34.00 | 19 | RM75.00 |
10 | RM36.00 | 20 | RM80.00 |
• How long will I need to wait for my delivery?
In Stock | 3 Days | |
Out of stock | ||
Malaysia | 26 Days | |
Taiwan | 24 Days | |
China | 60 Days | |
Hong Kong | 65 Days |
In Stock | 3 Days | |
Out of stock | ||
Malaysia | 26 Days | |
Taiwan | 24 Days | |
China | 60 Days | |
Hong Kong | 65 Days |
In Stock | 9 Days | |
Out of stock | ||
Malaysia | 30 Days | |
Taiwan | 30 Days | |
China | 65 Days | |
Hong Kong | 85 Days |
In Stock | 9 Days | |
Out of stock | ||
Malaysia | 30 Days | |
Taiwan | 30 Days | |
China | 65 Days | |
Hong Kong | 85 Days |
* For [Without Stock] items. Popular Online will place order with respective vendor from its sources origin country. But items have possibility of [Out of print] or any other reason that unable to fulfil by vendors, which will result in Sales Order need to be cancel / refund accordingly.
* For order consist of both [With Stock] & [Without Stock] items, delivery lead time would be calculated based whichever items with longer lead time.
E.g. A Sales order with 3 Books, 1 with stock (3 days), 2 without stock – 1 from Taiwan (24 days) and 1 from China (60 days). The estimated delivery lead time for this sales order is [60 days].
Singapore
E.g. A Sales order with 3 Books, 1 with stock (9 days), 2 without stock – 1 from Taiwan (30 days) and 1 from China (65 days). The estimated delivery lead time for this sales order is [65 days].
• Can I request to separate my shipping if my order has both status [In stock] and [Out of Stock] item?
If you wish to get the [In Stock] item first, you are recommended to separate the [In Stock] and [Out of Stock] item. So that we can process the ‘in-stock’ order first.
• Can my order ship to other countries?
• Do you have a limit of purchase for stock-pick-up?
• Is there a time limit for the store pick up? Can I request re-delivery?
If item is not collected within 3 months, item will be return back to the Popular Online Malaysia. If you are required to re-delivery your item, you are subjected to additional shipping charges. The delivery fees are depending on the delivery option.
• How to change my shipping address?

Step 2: Fill in the relevant information and click "Use this address"


Step 2: Fill in the relevant information and click "Save Address"
• What if I notice I have wrongly key in my delivery address after completing my order?
• If my order is part of [In Stock] and [Out of Stock] item, can I get the item for [in-stock] items first?
If you wish to get the In-Stock item first, you are recommended to separate the [In Stock] and [Out of Stock] item. So that we can process the ‘in-stock’ ordering first.
• I have made purchase online, yet I saw the same books available at physical store. Can I collect it at the physical store?
• How do I track my order?
You can also go to [My Order] to check your order status. Or, you may contact our Popular Online Customer Service hotline 603-8961-0048 or 603-8961-0131 to check with our staff.
• How do I know that my item has been shipped and arrived at the Popular Retail Store?
• What should I do when the store I selected as pick-up point has closed down or temporarily not available?
• Why I cannot find desired store for stock-pick-up?
• What should I do if I go to the store to pick up but my product is not there?
• • Singapore customer please contact: 603-8961-0048/603-8961-0131 (EXT 103) or Email: ecare3@popularworld.com
* As your parcel is fully paid for collection, to protect your benefits and to ensure it’s a genuine collection, please present your shipping notice and identification card as part of collection verification, while you approaching to the respective outlet for your collection.