Transport Method
• WHAT ARE THE AVAILABLE TYPES OF DELIVERY OPTIONS?
• HOW DO I SAVE ON DELIVERY FEES?
Qty | Fees |
1 | RM6.00 |
2 | RM6.00 |
3 | RM6.00 |
4 | RM6.00 |
5 | RM6.00 |
6 | RM6.00 |
7 | RM6.00 |
Free | Free shipping over RM80 and above! |
Qty | Fees |
1 | RM8.00 |
2 | RM16.00 |
3 | RM20.00 |
4 | RM20.00 |
5 | RM20.00 |
6 | RM40.00 |
7 | RM40.00 |
Free | Free shipping over RM120 and above! |
* Free Delivery for orders worth at least RM120 within East Malaysia. (Total Payment is calculated after discount.)
Qty | Fees | Qty | Fees |
1 | RM28.00 | 11 | RM62.00 |
2 | RM35.00 | 12 | RM65.00 |
3 | RM38.00 | 13 | RM68.00 |
4 | RM41.00 | 14 | RM71.00 |
5 | RM44.00 | 15 | RM74.00 |
6 | RM47.00 | 16 | RM77.00 |
7 | RM50.00 | 17 | RM80.00 |
8 | RM53.00 | 18 | RM83.00 |
9 | RM56.00 | 19 | RM86.00 |
10 | RM59.00 | 20 | RM89.00 |
Qty | Fees | Qty | Fees |
1 | RM18.00 | 11 | RM38.00 |
2 | RM20.00 | 12 | RM40.00 |
3 | RM22.00 | 13 | RM45.00 |
4 | RM24.00 | 14 | RM50.00 |
5 | RM26.00 | 15 | RM55.00 |
6 | RM28.00 | 16 | RM60.00 |
7 | RM30.00 | 17 | RM65.00 |
8 | RM32.00 | 18 | RM70.00 |
9 | RM34.00 | 19 | RM75.00 |
10 | RM36.00 | 20 | RM80.00 |
• HOW LONG WILL I NEED TO WAIT FOR MY ORDER TO REACH ME?
In Stock | 3 Days | |
Out of stock | ||
Malaysia | 26 Days | |
Taiwan | 24 Days | |
China | 60 Days | |
Hong Kong | 65 Days |
In Stock | 3 Days(Estimated arrival time is 10 working days) | |
Out of stock | ||
Malaysia | 26 Days | |
Taiwan | 24 Days | |
China | 60 Days | |
Hong Kong | 65 Days |
In Stock | 9 Days | |
Out of stock | ||
Malaysia | 30 Days | |
Taiwan | 30 Days | |
China | 65 Days | |
Hong Kong | 85 Days |
In Stock | 9 Days | |
Out of stock | ||
Malaysia | 30 Days | |
Taiwan | 30 Days | |
China | 65 Days | |
Hong Kong | 85 Days |
* For [Without Stock] items. POPULAR Online will place the order with the respective vendor from the country of origin. However, items could be [Out of print] or may not be able to be provided by vendors, which will result in the Sales Order being cancelled / refunded accordingly.
* For orders consisting of both [With Stock] & [Without Stock] items, delivery lead time will be calculated based whichever items require a longer lead time.
E.g. A Sales Order with 3 Books, 1 with stock (3 days), 2 without stock – 1 from Taiwan (24 days) and 1 from China (60 days). The estimated delivery lead time for this Sales Order is [60 days].
Singapore
E.g. A Sales Order with 3 Books, 1 with stock (9 days), 2 without stock – 1 from Taiwan (30 days) and 1 from China (65 days). The estimated delivery lead time for this Sales Order is [65 days].
• CAN I REQUEST TO SEPARATE MY SHIPPING IF MY ORDER HAS BOTH STATUS [IN STOCK] AND [OUT OF STOCK] ITEM?
If you wish to get the [In Stock] item first, we recommend you separate the [In Stock] and [Out of Stock] items, so that we can process the ‘in-stock’ order first.
• CAN MY ORDER SHIP TO OTHER COUNTRIES?
• DO YOU HAVE A PURCHASE LIMIT FOR STORE PICK-UPS?
• IS THERE A TIME LIMIT FOR STORE PICK-UPS? CAN I REQUEST RE-DELIVERY?
If your item is not collected within 3 months, it will be returned to POPULAR Online Malaysia. If you require your item to be re-delivered, you will be subjected to additional shipping charges. The delivery fees depend on the delivery option.
• HOW DO I CHANGE MY SHIPPING ADDRESS?

Step 2: Fill in the relevant information and click "Use this address"


Step 2: Fill in the relevant information and click "Save Address"
• WHAT IF I NOTICE I HAVE WRONGLY KEYED-IN MY DELIVERY ADDRESS AFTER COMPLETING MY ORDER?
• IF MY ORDER CONSISTS OF [IN STOCK] AND [OUT OF STOCK] ITEMS, CAN I GET THE [IN-STOCK] ITEMS FIRST?
If you wish to get the In-Stock item first, we recommend you separate the [In Stock] and [Out of Stock] items; so that we can process the ‘in-stock’ order first.
• I HAVE MADE MY PURCHASE ONLINE, YET I SEE THE SAME BOOKS AVAILABLE IN YOUR PHYSICAL STORES. CAN I COLLECT IT AT THE PHYSICAL STORE?
• HOW DO I TRACK MY ORDER?
You can also go to [My Order] to check your order status. Or, you may contact our POPULAR Online Customer Service hotline at 603-8961-0048 or 603-8961-0131 to check with our staff.
• HOW DO I KNOW THAT MY ITEM HAS BEEN SHIPPED AND HAS ARRIVED AT THE POPULAR RETAIL STORE?
• WHAT SHOULD I DO WHEN THE STORE I SELECTED AS THE PICK-UP POINT HAS CLOSED DOWN OR IS TEMPORARILY SHUTTERED?
• WHY CAN’T I FIND THE DESIRED STORE FOR STORE PICK-UP?
• WHAT SHOULD I DO IF I GO TO THE STORE TO PICK UP BUT MY PRODUCT IS NOT THERE?
• • Singapore-based customers, please contact: 603-8961-0048/603-8961-0131 (EXT 103) or Email: ecare3@popularworld.com
* As your parcel is fully paid for upon collection, for your protection and to ensure a genuine collection, please present your shipping notice and identification card as part of the collection verification process, when you visit the pertinent outlet for your collection.